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SCIENTIFIC LABORATORY SURGICAL MEDICAL HOSPITAL VETERINARY
POULTRY DAIRY OPHTHALMIC PHYSIOLOGY
PHARMACEUTICAL PHARMACOLOGY
ENGINEERING SURYVEY DRAWING EDUCATIONAL RESEARCH REQUISITES.
Q1.
Are you a Manufacturer or Merchant
?
A. We are bonafide and bespoke (tailor
made) manufacturers of widest range of Instruments, Equipment,
Apparatus, Models, Kits, Demonstration units, Charts etc
for Schools, Colleges, Medical Colleges, Hospitals,
Clinics, Engineering Colleges and Universities etc.
Q2. How do you produce such a wide range
of products ?
A. We
assemble, calibrate and manipulate the equipment in our plant so that
each and every
product gives best and efficient working. A large number of quality
audited ancillary units work with us hand in hand, who are having high
quality, experience and skill for their line of
products. We also have many dedicated Doctors, Teachers,
Professors and Biologists on our panel who update us time to time for any
improvement or addition in our products or product range.
Q3. How can I place an order on "My
Target Prices" ?
A. We at
give a unique facility to our clients to place
orders at their own target prices for the items they require. After having
your target prices our pricing department does all the backward
calculations in order to achieve your target prices exactly or as closely
as possible. For utilizing this facility simply give us your list with
recommended target prices. The
pricing department will revert back to you within no time.
Q4. How can I have a Proforma Invoice/
Quotation from
?
A. You can have the pricing either by giving
us the list of your requirement by Fax or email. Email is preferred as it
is fast, clear and easier to process. You can also prepare order/
requirement list directly from our site. Important While
asking for a quote please do mention the quantity, destination/port
and mode of shipment. Without this information we may not
be able to process your requirement list.
Q5. Can I have free samples of
Products
?
A. Samples are given free to our regular
clients having business exceeding US$20,000.00 in a financial year.
For regular clients having smaller size business the sample are free only
the shipping cost is borne by the client. For first time or occasional
clients the samples are sent on payment of full cost of samples and
shipping. But the cost of sample is deducted from the amount of final
order in any case. Thus Samples are free.
Q6. Can you quote for or
manufacture products which are not listed in your Online Catalogue
or PRINTED DATABASE ?
A. Yes,
we do supply items which are not listed in Online Catalogue or PRINTED
DATABASE. These products are made as per your or
End-user's specification, need and design. We can change the
present specifications, design and parameters of our products to
suit all tenders & requirements. Generally no development
charges are levied. We appreciate your providing us sample,
photograph or catalogue in case of tailor made items
required by you, in absence of these, a detailed specification and purpose
of item will help us to manufacture the item for you. For developent or
enquiry of any product not mentioned in our database please contact
directly our Executive Officer & Engineer, Er. Amit C. Saxena at amitchander@saxena.com
Q7. What is the minimum
order that you ship ?
A. We
at
are committed to Total Client
Delight (not outdated "satisfaction"). So there is no
order limit, we supply order as less as US$ 25.00. But to defray high
overheads for orders less than US$ 1000.00 a minimum handling charge of
US$ 25 to US$75.00 is charged. Any order above US$ 1000.00 does not
attract any handling charges. Suggestions:
For Sea shipment minimum freight charged is
for 1CuM or 1M³, we suggest an order of atleast this dimensions
should be placed, which may be an assortment of various items.
For Air Shipment minimum freight charged is
for 10-20kg depending on destination, we suggest an order of
atleast this weight should be placed, which may be an assortment of
various items.
Q8. What options do I have for paying
freight charges ?
A. The
Proforma Invoice is made as per the instructions of client such
as C&F: Cost and Freight, CIF: Cost
Insurance and Freight, FOB: Free on Board. In FOB
shipments we can ship by the client's chosen AIRLINE. For FOB shipments
we can ship in "TO PAY" mode (freight payable at destination by
the consignee) for destinations which have facility for this mode.
Otherwise we request the client to remit the freight after preparing
the shipment and having exact freight charges from the
concerned airlines, then the shipment is effected PREPAID. Small or
sample shipment can also be sent on freight collect basis as per the
arrangement of client with Courier Companies such as
ARAMEX, DHL and FEDEX etc. (For this you must provide us your
account number with the nominated Courier Company.)
Q9.
Which modes of shipment are employed
?
A. The shipments are effected by the
most convenient manner after evaluation of Delivery time/ Urgency,
Destination, Weight, Volume and Economy. For example small and
sample shipments are sent by Courier (DHL, ARAMEX, UPS,
FEDEX, SKYCOM) or EMS (SPEEDPOST) or REGISTERED MAIL/POST.
Medium size and high price to weight ratio goods are sent by
Airfreight. Large size and low price to volume ratio goods are
shipped by Sea freight.
Q10. What is the approximate cost of
shipping ?
A. Sea freight is
approximate: 3-8% of FOB value while
air freight/Courier charge is approximately 15-48% of the
FOB value depending on the gross weight and volume of the shipment and the
destination.
Q11. What kind of packaging is
employed ?
A. Each item is packed in
recyclable polythene or polypropylene bags and/or bubble packed
and put in a sturdy cardboard carton made from high quality
Craft paper strengthened by corrugation and then finally placed
in air/sea worthy Outers (cases/cartons) of appropriate strength/ ply.
Inside the outer, waterproof lining is put for protection from dampness.
The outer is made in Virgin craft paper with appropriate corrugation to
obtain required bursting strength of the outer. Finally the Outer is
stripped from all sides using corner reinforcing bends to
prevent damages from shocks and accidental falling. Sufficient cushioning
with Styrofoam (balls/flakes/sheets) and paper cutting is filled
wherever required to save from any damage. Glass articles are given
special attention. Appropriate tests such as drop test are conducted
before shipping the material to ascertain the damage free delivery of the
goods.
Q12. How can I pay for my order
?
A. We accept orders above US$7000.00
with Irrevocable Documentary Letter of Credit as per mutually agreed terms
payable at sight. For orders less than US$7000.00 the payment can be made
by duly signed Traveler Cheques, Swift/ Wire transfer
(telegraphic transfer) and demand drafts. Special cash discount of 4% is
given on orders in which payment is made by Swift/ Wire
transfer(telegraphic transfer).
Q13. What currencies I can pay in
?
A. We prefer dealing in United States
Dollars, Euros, Sterling Pounds. But dealing in other currencies can also
be considered if necessary to do so.
Q14. What is the
processing duration for a typical order
?
A. It normally takes 2-8 weeks
depending on the value and nature of indent from the date of receipt of
the operative L/C or Advance payment in our hand.
For special
development some extra time might be needed. No stone is left unturned
at
to provide you most speedy, efficient and cost
effective shipments in all directions.
Q15. How can I find out products
that I Need from your Online
Catalogue ?
A. The Online Catalogue
is provided with search option. The required products can be searched by a
single command from the entire Catalogue. The search results will list all
the exact and nearest matches to your searched products.The search bar
appears on all the pages of our catalogue.
Q16. How to work with
in World
Bank Projects / Global Tenders/ ICB
?
A. There are two options:
1. You
can quote the tender on your own and we will give the our Quotation
and then you can add your Legitimate margin/profit, and other incidental
charges and Bid . We will give you required letter of authorisation
and certificates. Samples if required will be borne by us on 50-50%
basis.
2.
can bid through you. In this case you will be our Local agent. We will
give a direct Bid and a good commission will be settled to you after
mutually agreement. You can add the incidental delivery charges in
the Bid separately as specified in the tender guidelines. The samples will
be sent free of cost. You will put the Bid Bond on our behalf for which
the Bank changes will be shared by us on 50-50% basis. If required our
representative will visit your Country in case of Award.
Q17. What warranty I get on
Products
?
A. Every
product has a warranty for one year from date of shipment against
manufacturing faults. Any damage or malfunction must be reported to us
within 10 days of receipt of goods.
Q18. How can my ordered goods be insured
?
A. For any order above US$ 20,000.00
free of cost Insurance is provided. The claims, if any are payable at
destination to the consignee cost plus 10% i.e. 110% of value of order
including freight. For orders less than the value of US$ 20,000.00 the
insurance charges are to be borne by the client. For glassware
orders above US$6000.00 are insured free of cost. If
insurance is to be done at you end by yourselves, please inform us
the fax numbers/ email and other contact details of the Insurance
Company so that shipment details can be provided to them to ensure
cover.
Q19. How can I get goods with my company
logo on the
Products ?
A. All orders can be supplied
with the goods having your logos if required. For this a graphic file
either in .jpg or .gif extension will be required which can be sent by
email. There is no extra cost for this facility.
Q20. What are your
bank details and account details for remitting payment by Telegraphic or
Swift or Wire Transfer ?
A. WE GIVE BELOW
INFORMATION FOR TELEGRAPHIC/SWIFT TRANSFER :—
BENEFICIARY :
INTERNATIONAL BIOLOGICAL LABORATORIES,
CROSS ROAD 8.
AMBALA CANTT-133001,
INDIA.
ACCOUNT NO :
300336 WITH CENTRAL BANK OF INDIA,
NICHOLSON ROAD BRANCH,
AMBALA CANTT-133001.
THRU :
INTERNATIONAL DIVISION,
CENTRAL BANK OF INDIA,
JEEVAN TARA
BUILDING,
PARLIAMENT STREET,
NEW DELHI- 110 001.
PHONE :
011-23361461 AND 23744876
FAX : 91-11-23743857
TELEX NO. 031-65490
CBIB IN, CABLE: CENTSABHA.
CENTRAL BANK OF
INDIA’S DOLLAR ACCOUNT NO. 000-03847-4 WITH HSBC, NEW YORK, USA.
(ABA NO.
MMB021-001-088).
Swift:
CBININBBAPAR
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